GDPR Privacy Policy

Privacy policy in accordance with GDPR

Our privacy policy was last updated on February 7, 2024.

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you consent to the collection and use of information in accordance with this policy. This privacy policy was created using the TermsFeed GDPR privacy policy template .

Interpretation and Definitions

Interpretation

Words beginning with capital letters have specific meanings according to the following conditions. The following definitions remain the same whether in the singular or plural form.

Definitions

For the purposes of this privacy policy:

  • "Account" means the unique account that has been created for you to access our service or parts thereof.

  • "The Company" (also known as "The Company," "We," "Us" or "Ours" in this Agreement) refers to OTTOCAST .

  • "The country" refers to Hong Kong .

  • "Cookies" are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website, among many other uses.

  • "Data Officer," for the purposes of the General Data Protection Regulation (GDPR) , refers to a company as a legal person who, on his own or in conjunction with others, determines the purposes and means of processing personal data.

  • "Device" means any device that can access the service, such as a computer, mobile phone, or digital tablet.

  • "Personal data" is any information relating to an identified or identifiable individual.

For GDPR purposes, personal data means any information relating to you such as name, ID number, location data, online identifiers or any or more factors relating to physical, physiological, genetic, mental, economic, cultural or social identity.

  • "Service" refers to the website .

  • "Service Provider" means any natural or legal person who processes data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on its behalf, perform service-related services, or assist the company in analyzing how the service is used.

Collection and use of personal data

Types of aggregated data

  • Personal Data : When you use our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

    • Email address

    • First name and last name

    • phone number

    • Address, State, County, Zip Code, City

  • Usage Data : Usage data is collected automatically when you use the service. Usage data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, pages you visited on our service, the time and date you visited the service, time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking technologies and cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. The technologies we use include:

  • Cookies : A small file placed on your device. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

  • Web beacons : Some sections of our service and emails may contain small electronic files known as web beacons (also known as transparent GIFs or pixel tags) that allow us, for example, to track users who have visited those pages or opened the email.

Collection and use of your personal data

Types of aggregated data

  • Personal Data : While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

    • Email address

    • First name and last name

    • phone number

    • Address, State, County, Zip Code, City

  • Usage data : Usage data is collected automatically when using the service.

    Usage data may include information such as your device's Internet Protocol address (for example, IP address), browser type, browser version, pages you visited on our service, the time and date you visited the service, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service via or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, your mobile device's unique device ID, your mobile device's IP address, your mobile device's operating system, the type of mobile internet browser you are using, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends each time you visit our service or when you access the service through a mobile device.

Tracking technologies and cookies

We use tracking technologies such as cookies to collect and track information and analyze our service.

We use cookies and similar tracking technologies to track activity on our service and store certain information.

The tracking technologies we use include signals, tags, and text to collect and track information, analyze, and improve our service. These technologies may include the following:

  • Cookies or browser cookies : A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you configure your browser settings to refuse cookies, our service may use cookies.

  • Web beacons : Some sections of our service and emails may contain small electronic files known as web beacons (also known as transparent GIFs or pixel tags) that allow us, for example, to track users who have visited those pages or opened the email and for relevant site statistics (such as recording the popularity of a particular section and checking the integrity of the system and server).

Cookies can be "persistent" or "sessional". Persistent cookies remain on your PC or mobile device when you are offline, while session cookies are deleted as soon as you close your browser.

We use both session cookies and persistent cookies for the following purposes:

  • Essential/Required Files :

    • Type : Session cookies

    • Management : By us

    • Purpose : These files are essential for providing the services available through the website and enabling you to use some of its features. These files help verify users and prevent fraudulent use of user accounts. Without these files, the services you requested cannot be provided, and we use these files solely to provide those services to you.

  • Cookies for accepting the cookie policy/notice :

    • Type : Persistent cookies

    • Management : By us

    • Purpose : These files determine whether users have accepted the use of cookies on the site.

  • Functional cookies :

    • Type : Persistent cookies

    • Management : By us

    • Purpose : These files allow us to remember the choices you make when using the site, such as your login details or language preference. The purpose of these files is to provide you with a more personalized experience and avoid having to re-enter your preferences each time you use the site.

  • Tracking and performance cookies :

    • Type : Persistent cookies

    • Management : By third parties

    • Purpose : These files are used to track information about website traffic and how users interact with the site. The information collected through these files may directly or indirectly identify you as an individual visitor. This is because the information collected is typically associated with an alias linked to the device you use to access the site. We may also use these files to test new pages, features, and functionality of the site to see how users interact with them.

For more information about the cookies we use and the choices available to you regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data

The company may use personal data for the following purposes:

  • To provide and maintain our service , including monitoring the use of our service.

  • To manage your account : To manage your registration as a user of the service. The personal data you provide can grant you access to various service functions available to you as a registered user.

  • To perform a contract : to develop, comply with and execute a purchase contract for products or services you have purchased or any other contract with us through the service.

  • To contact you : To contact you via email, phone calls, SMS, or any other form of electronic communication such as mobile application push notifications regarding updates or informational messages relating to contracted jobs, products, or services, including security updates, when necessary or when it is reasonable to implement them.

  • To provide news, special offers and general information about other products, services and events we offer that are similar to those you have purchased or inquired about, unless you have opted out of receiving such information.

  • To manage your requests : To attend and manage your requests to us.

  • For business transfer purposes : We may use your information to evaluate or carry out a merger, asset sale, restructuring, reorganization, liquidation or any sale or transfer of some or all of our assets, whether in the course of ongoing business or as part of bankruptcy, liquidation or similar proceedings, where personal data relating to users of the service is among the transferred assets.

  • For other purposes : We may use your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our service, products, services, marketing, and your experience.

We may share your personal information in the following cases:

  • With service providers : We may share your personal information with service providers to monitor and analyze the use of our service, to process payments, and to communicate with you.

  • For business transfer purposes : We may share or transfer your personal information in the context of, or during, the negotiation of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

  • With Affiliates : We may share your information with our affiliates, in which case we will require those companies to comply with this Privacy Policy. Our affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under our joint control.

  • With business partners : We may share your information with our business partners to provide you with certain products, services, or promotions.

  • With other users : When you share your personal information or interact with others in public places, this information may be viewed by all users and may be publicly distributed.

  • With your consent : We may disclose your personal information for any other purpose with your consent.

Keeping your personal data

The company will retain your personal data only for the period necessary to fulfill the purposes outlined in this Privacy Policy. We will retain your personal data to the extent necessary to comply with legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is typically retained for a short period, except where it is used to enhance security or improve the functionality of our service, or if we are legally required to retain it for longer periods.

The company retains your personal data

The company will retain your personal data only for the time necessary for the purposes specified in this Privacy Policy. We will retain and use your personal data to the extent required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is typically retained for a short period, except where it is used to enhance security or improve the functionality of our service, or if we are legally required to retain it for longer periods.

Transfer your personal data

Your information, including personal data, is processed at the company's operating offices and any other locations where the parties involved in the processing are present. This means that this information may be transferred to—and stored on—computers located outside your state, province, country, or any other governmental jurisdiction where data protection laws may differ from those of your state.

Your acceptance of this privacy policy and your submission of this information constitutes your consent to this transfer.

The company will take all necessary steps to ensure that your data is processed securely and in accordance with this privacy policy, and your personal data will not be transferred to an organization or country unless there are adequate controls in place to ensure the security of your data and other personal information.

Disclosure of your personal data

  • Business transactions :
    If the company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

  • Enforcement of the law :
    In some cases, the company may be required to disclose your personal data if required by law or in response to valid requests from public authorities (such as a court or government agency).

  • Other legal requirements :
    The company may disclose your personal data if it believes this action is necessary to:

    • Compliance with a legal obligation

    • Protecting and defending the company's rights or property

    • Preventing or investigating potential service-related violations

    • Protecting the personal safety of service users or the public

    • Protection against legal liability

The security of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its complete security.

Detailed information about the processing of your personal data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their own privacy policies.

Analysis

We may use third-party service providers to monitor and analyze the use of our service.

Email marketing

We may use your personal data to contact you via newsletters, marketing or promotional materials, and other information that may be relevant to you. You can opt out of receiving any or all of these communications by following the unsubscribe link or instructions in any email we send you, or by contacting us.

GDPR privacy

The legal basis for processing personal data under GDPR

We may process personal data under the following conditions:

  • Consent : You have given your consent to the processing of personal data for one or more specific purposes.

  • Contract performance : Providing personal data is necessary to perform a contract with you and/or any pre-contractual obligations.

  • Legal obligations : Processing personal data is necessary to comply with a legal obligation to which the company is bound.

  • Vital interests : Processing personal data is necessary to protect your vital interests or the interests of another person.

  • Public interest : The processing of personal data relates to a task carried out in the public interest or in the exercise of official authority granted to the company.

  • Legitimate interests : The processing of personal data is necessary for the legitimate purposes that the company seeks to achieve.

In any case, the company will help you clarify the specific legal basis that applies to the processing, particularly if the provision of personal data is a legal or contractual requirement, or a requirement necessary for the conclusion of a contract.

Your rights under GDPR

The company is committed to respecting the confidentiality of your personal data and ensuring your ability to exercise your rights.

You have the right under this Privacy Policy, and under the law if you are within the European Union, to:

  • Requesting access to your personal data : The right to access, update, or delete the information we hold about you. Whenever possible, you can access, update, or request the deletion of your personal data directly through your account settings. If you are unable to perform these actions yourself, please contact us for assistance. This also allows you to obtain a copy of the personal data we hold about you.

    • Accessing account information

    • You have the right to request the correction of any personal data we hold about you.

    • Edit account information

  • Managing your orders : You have the right to ask us to show you all your orders.

    • View all orders

  • Objection to the processing of your personal data : You have the right to object to our processing of your personal data when we rely on a legitimate interest as a legal basis for processing it, and if there is something in your particular situation that makes you want to object to our processing of your personal data on that basis. You also have the right to object when we process your personal data for direct marketing purposes.

  • Request to erase your personal data : You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.

    • Delete account information

  • Request to transfer your personal data : We will provide you, or a third party of your choice, with your personal data in a structured, commonly used, and machine-readable format. Please note that this right applies only to automated information for which you initially consented or where we used the information to perform a contract with you.

  • Withdrawing your consent : You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to certain features of the service.

Exercising your data protection rights under GDPR

You can exercise your rights to access, correct, cancel, and object by contacting us. Please note that we may ask you to verify your identity before responding to these requests. If you submit a request, we will do our best to respond to you as soon as possible.

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local EEA data protection authority.

Children's privacy

Our service is not targeted at anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verifying parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may request parental consent before we collect and use that information.

Links to other sites

Our service may contain links to other websites not operated by the company. If you click on a third-party link, you will be directed to their website. We strongly advise you to review the privacy policy of each website you visit.

We have no control over or responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will notify you via email and/or a prominent notice on our service before changes become effective and update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, you can contact us: